Terms of use

Introduction

These terms of use ("Agreement") outline the rules and conditions governing your use of QUEEN'S SECRET's online shopping platform. By accessing, browsing, or using this website, you agree to be bound by these terms and conditions. If you disagree with any part of these terms, please discontinue using our site immediately.

1. Acceptable Use

You must be at least 18 years old or have the consent of a parent/guardian to use our services.
You agree to use our website for lawful purposes only and not to engage in any activity that could harm, disable, overburden, or impair the performance of our site.

2. Account Registration and Security

To place orders or use certain features, you may need to create an account. It is your responsibility to keep your account information confidential, including your password.
You are responsible for all activities under your account and agree to notify us immediately if you suspect any unauthorized use.

3. Product Availability and Pricing

QUEEN'S SECRET reserves the right to change product prices, descriptions, or availability without prior notice.
Despite our efforts to display accurate product information, inaccuracies may occur. We cannot guarantee the accuracy of all product information and images.

4. Orders and Payments

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel orders due to stock unavailability, pricing errors, or other reasons.
Accepted payment methods include credit/debit cards, PayPal, or other payment methods as displayed on our site. Payment must be received before the dispatch of your order.

5. Shipping and Delivery

Shipping costs and estimated delivery times are provided during checkout. QUEEN'S SECRET is not liable for delays caused by third-party delivery services.
Risk and title for the goods pass to you upon delivery.

6. Returns and Refunds

Please review our Returns and Refunds Policy, which forms part of these Terms of Use, for information on returning products.

7. Intellectual Property

The contents of this site, including trademarks, designs, logos, text, images, and audiovisual materials, are owned by QUEEN'S SECRET and are protected by copyright and intellectual property laws.

8. Limitation of Liability

QUEEN'S SECRET shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our services or products.

9. Governing Law and Dispute Resolution

These terms and your use of the website are governed by the laws of [Country/State]. Any disputes shall be resolved through binding arbitration or in the courts of [Country/State].

10. Changes to the Terms of Use

We reserve the right to revise these terms at any time. Your continued use of our site following any changes constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns regarding these terms, please contact us at [Customer Service Email] or visit our Contact Us page.

Thank you for choosing QUEEN'S SECRET. Your adherence to these terms enables us to provide you with a smooth and enjoyable shopping experience.