Privacy Policy

Introduction

QUEEN'S SECRET values your privacy as much as you cherish your fashion choices. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you interact with our online shopping platform. We are committed to ensuring that your privacy rights are respected and upheld in accordance with relevant data protection laws and best practices.

Information Collection and Use

1. Personal Information: When you create an account, make a purchase, or engage with our site, we may collect information such as your name, email address, shipping and billing addresses, phone number, and payment details. This data is primarily used to process orders, personalize your shopping experience, and communicate with you effectively.

2. Usage Data: We also gather non-personally identifiable information, which includes but is not limited to your IP address, browser type, operating system, pages visited, and time spent on our website. This helps us improve our services, troubleshoot issues, and enhance the overall user experience.

3. Cookies: We utilize cookies and similar tracking technologies to remember your preferences, analyze website traffic, and tailor content according to your interests. You can adjust your browser settings to reject cookies if you prefer.

Information Sharing

We do not sell, trade, or rent your personal information to third parties unless required by law or necessary for the provision of our services (e.g., order fulfillment and delivery). We may share your data with trusted service providers who assist us in operating our website, conducting our business, or providing customer service.

Security Measures

Your personal data is protected using industry-standard security measures to prevent unauthorized access, disclosure, modification, or destruction. While no method of transmission over the internet or electronic storage is 100% secure, we strive to maintain a secure environment for your data.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You also have the right to object to processing or restrict processing in certain circumstances, as well as the right to data portability.

Policy Updates

We reserve the right to update this Privacy Policy at any time without notice. Any changes will be posted on this page, and your continued use of our services after the posting of any updates constitutes acceptance of those changes.

For any questions or concerns regarding our Privacy Policy or your personal information, please contact our Customer Support team or refer to our Contact Us page.